Support

Where do you ship to?

  • Shipping via web checkout is restricted to the United States.
  • However, if you are interested in internationl shipping, contact me via the site contact form.  I occasionaly ship via USPS Priority Mail International but the costs will generally include local and international shipping fees.

How long does it take my order to ship?

  • Domestic shipments:  Shipping usually occurs within 3 to 7 days of placing your order. A tracking # will be provided when your order ships.
  • International shipments:  Once invoiced, and payment has been received, shipping will generally occur within a week.

I live in Missouri so do I have to pay MO state sales tax?

  • Maybe not! If you are planning to use the machinery or tools in a business to manufacture goods, then you may be exempt from sales tax. Simply fill out the single page form 149 from the MO DOR, sign, scan, and email it to me. I’ll refund your sales tax via paypal when I receive the form. One form is good for future orders.  Just let me know in the order comments that you are expempt.
  • Example Form 149 – filled out with fake business info
  • Form 149 – empty form

Payment Policy:  Payment options are currently PayPal or Credit Card, using PayPal’s secure services.  When placing an order though this site, you will be provided automatically with a customer account.  Details regarding your order and new account information will be emailed to the address you provide at checkout. You can use your account to log onto this site (change your user name and default password as desired) and view your order history and order status.  You will be notified via email as processing and shipping occur. 

Shipping Policy:  Shipping is factory direct on most items and all shipments are via UPS ground. Most items ship within a few days of ordering. You will be updated when your order has been processed and provided with a UPS tracking # when it ships. 

Returns and Warranty:  Taig’s top quality machines come with a 14 day refund period. In addition there is a full 2 year factory warranty on all components and accessories.  Restocking Fee for returned items is 10%.